Privacy policy

Privacy Policy

Last updated: April 23, 2026

This Privacy Policy describes how Shenzhen Phoebus Link Technology Co., Ltd. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from phoebuslink.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Personal Information We Collect

We collect personal information to provide and improve our Services. The types of information we collect include:

  • Contact Information: Name, shipping address, billing address, phone number, and email address.

  • Order Information: Items purchased, payment confirmations, and transaction history.

  • Device & Usage Data: IP address, browser type, time zone, and cookies to help us improve the shopping experience.

2. How We Use Your Information

We use your personal information to:

  • Fulfill your orders and process payments.

  • Communicate with you regarding support or promotional updates (if opted-in).

  • Screen for potential risk or fraud.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Compliance: We may also share your information to comply with applicable laws and regulations.

4. Data Security and Retention

We take reasonable precautions to protect your personal information. We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

Depending on your location (e.g., GDPR in Europe or CCPA in California), you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at the email address below.

6. Cookies

Our Site uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

7. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact our privacy compliance team:

  • Email: support@phoebuslink.com

  • Legal Company Name: Shenzhen Phoebus Link Technology Co., Ltd.

  • Address: Room 101, Building 18, Longwangmiao Industrial Zone, East District, Baishixia Community, Fuyong Street, Baoan District, Shenzhen, Guangdong, China.